Q: How long is the warranty?
A: 15-months warranty guarantee.
Q: It is not compatible with PS4?
A: This headphone only support 3.5mm audio interface and PS4 has not this kind of interface.But if you want to play Ps4 games, please connect the 2 in 1 Y slitter cable lines(package include the 2 in 1 cable lines )
Q: What is the function of led light? Can you turn off the LED?
A: USB interface for power supply for the LED lights.Led is only on when is plugged in, if you want to turn off it, just turn off the USB interface.
Q: It doesn’t work after connecting microphone?
A: 1) There’s a microphone mark printed on microphone plug, please ensure you choose an correct plug.Then check whether the microphone jack of computer is proper functioning. Try another microphone jack or computer and check again.
2) Find out whether it doesn’t work only in some or in universal chatting software, if it doesn’t work only in the chatting video software, such as QQ, please sets microphone as voice input device.
3) Make sure whether you choose a wrong audio setting or has disabled usage,please right-click the trumpet icon on the bottom right corner of the screen and choose “Record device”; Right-click the blank area and choose “Display disabled devices”,if microphone is discontinued, right-click [microphone] and choose [enable].
This is a primary kind of gaming headset, which brings you vivid sound field, sound clarity, sound shock feeling, capable of various games. Its super soft Over-ear pads is more comfortable for long time wear, and it is a great headphone for game player!
1 High precision 50mm magnetic neodymium driver, bring you vivid sound field, sound clarity, sound shock feeling, capable of various games. Splendid ambient noise isolation.
2 3.5mm connector, it is suitable for iPhone 6 / 6 Plus, Samsung S5, S4, LG, Xiaomi, iPad, PC, laptop, etc.
3 Earmuffs used with skin-friendly leather material, and super soft Over-ear pads that is more comfortable for long time wear.
4 Glaring LED lights are designed on the ear-cups and microphone, highlighting the atmosphere of the game. Braided wire, durable tensile effectively reduce the external resistance; Velcro cable tie, prevent the line twining.
5 Line is equipped with a rotary volume controller, one key Mic mute, more convenient to use. Exquisite craftsmanship and fashion appearance.
NOTE: This gaming headphone is not compatible with PS3 PS4 and Xbox360, when you use it with desktop personal computer, the headphone and the mic can not work together, either the headphone works or the mic works.
Driver diameter: 50mm
Sensitivity: 108dB +/- 3dB
Frequency range: 20-20KHz
Mic dimension: 6.0 5.0mm
Mic sensitivity: -38dB +/- 3dB
Mic impedance: 2.2kohm
LED working voltage: DC5V +/- 5% Working
Current: Below 100mA
Headset interface: 3.5mm + USB Cable
length: Approx. 2.2m / 7.22ft
Headphone size: Approx. 18.5 10.5 20.5cm / 7.3 4.1 8.1in
1 x headphone
1 x 2 in 1 “Y” adapter
1 x user manual
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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